New PS Store Suffers Teething Problems, Temporarily Reverts to Old Design
Written Wednesday, October 17, 2012 By Richard Walker
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Sony's new PlayStation Store design has had a few teething problems during its inaugural day launching in Europe earlier, with users reporting several issues with the redesign, forcing Sony to temporarily go back to the previous design and layout. It works as normal now.

Having rolled out the redesign in several European territories, the UK, Australia and New Zealand this morning, more territories were supposed to be added by Sony over the next few hours into Thursday. For now however, the PS Store will operate as it previously did before the redesign due to numerous complaints.

PS3 user 'evret' writes on the PlayStation Blog that the new PS Store "failed to recognise I'm a Plus member till I quit and reloaded, had 3 Store crashes, countless errors and now I can't add funds at all. Tried on PS3, Vita and on the SEN website with 3 different credit cards (all of which are valid with enough funds).

"All I wanted was Unfinished Swan and Borderlands 2 DLC but only managed to download a couple of demos... bring back the old store, at least it worked."

The PlayStation Store redesign is due to hit North America on October 20th. Hopefully the loading and wallet issues will be resolved before then.

[Via EG]


User Comments
Forum Posts: 87
Comment #1 by claas
Wednesday, October 17, 2012 @ 12:27:41 PM
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really? something on psn messing up? well i thought i would never see the day..............

Forum Posts: 11
Comment #2 by Draco416
Wednesday, October 17, 2012 @ 12:29:31 PM
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Good. Hopefully it's fixed before the US gets it.

Forum Posts: 2014
Comment #3 by Jimbo76
Wednesday, October 17, 2012 @ 12:35:51 PM
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Yeah it was very rough when I tried it today. nothing would load, or it took ages to do so. hopefully they will iron out the creases soon.

Forum Posts: 52
Comment #4 by potato
Wednesday, October 17, 2012 @ 12:43:42 PM
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Forum Posts: 9514
Comment #5 by Pesico
Wednesday, October 17, 2012 @ 12:45:24 PM
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I still have the new store. Sony did say some people might get the old store back, or it might switch. Looks like it works fine here. Adding funds, pre-ordering and downloaded EP4 of Walking Dead. I'm in Norway.

Forum Posts: 0
Comment #6 by kid_Jump94
Wednesday, October 17, 2012 @ 12:47:08 PM
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Im hoping this can get sorted very quickly liek tomorrow morning uk time quickly *at the earliest*. As im very excited to see how this design looks and works and ive disliked many things about the orginal for a long time :p

Forum Posts: 401
Comment #7 by TheViper561
Wednesday, October 17, 2012 @ 12:47:08 PM
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Looks okay but if I'm not mistaken it looks like the X360 Live set up for their content.

Forum Posts: 12289
Comment #8 by ShadowStar83x
Wednesday, October 17, 2012 @ 12:52:17 PM
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Hopefully they'll get the kinks ironed out.

Forum Posts: 1
Comment #9 by SoG
Wednesday, October 17, 2012 @ 12:53:51 PM
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And i got -6 for my last comment saying EU was the guinea pig store, since we actually got something first.....

Forum Posts: 235
Comment #10 by Han_the_Dragon
Wednesday, October 17, 2012 @ 12:54:35 PM
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That explains why I still have the old PSN store, still even the old one was having a lot of problems on the PSN+ section, where it doesn't load all the content, making impossible to find about 75% of the PSN+ stuff without extra work...

Forum Posts: 2006
Comment #11 by WINAS3
Wednesday, October 17, 2012 @ 01:01:52 PM
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Shitty...I was afraid something like this might happen, perhaps they may consider giving user's the option to choose which layout they'd like to use in the future. I know I'd prefer to have one as I'm not very fond of the new design as is.

Forum Posts: 238
Comment #12 by ZACHSP8
Wednesday, October 17, 2012 @ 01:13:17 PM
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@9 your right we are the guinea pigs, they knew there would be problems or the US would have got it first.

Longer we keep old store the better, new store does look too much like the Xbox 360 one.

They should have kept store how it was and just fix the problems on that.

Forum Posts: 5274
Comment #13 by bigdrama
Wednesday, October 17, 2012 @ 01:13:45 PM
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I prefer the look of the old store anyway, hopefully the new store just gets scrapped.

Forum Posts: 46171
Comment #14 by Terminator
Wednesday, October 17, 2012 @ 01:15:36 PM
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This explains why it was slow as heck all last night and this afternoon. I'm hoping they scrap this new design as it sucks from what I've seen,

Forum Posts: 39
Comment #15 by netbean
Wednesday, October 17, 2012 @ 01:18:31 PM
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Yeah, not keen on the xbla design, the old one was ok, all they needed was a wishlist function & i'd be happy, if this new store doesn't let us save items for purchase later I'll be ticked off.. sort it sony

Forum Posts: 783
Comment #16 by GAMERJET
Wednesday, October 17, 2012 @ 01:51:38 PM
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I find it interesting that nearly everytime Europe PSN gets something before the US PSN, it's either broken or trophies won't sync, etc.

Forum Posts: 28631
Comment #17 by mjc0961
Wednesday, October 17, 2012 @ 01:54:17 PM
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"The PlayStation Store redesign is due to hit North America on October 20th. Hopefully the loading and wallet issues will be resolved before then."

Actually I was thinking more along the lines of hopefully it's delayed for North America. Indefinitely. I'm pretty sure nobody asked for the store to look like Xbox Live, we just want it to run more smoothly. Fix the back end code and leave the appearance alone.

Forum Posts: 1292
Comment #18 by DarkByke
Wednesday, October 17, 2012 @ 02:08:00 PM
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This works perfectly with steam integration and big picture mode. Ps3 needs a new xmb design anyways, it sucks.

Forum Posts: 2091
Comment #19 by SoPoF
Wednesday, October 17, 2012 @ 02:26:53 PM
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Anyways, I hope I can download Walking Dead 4 ...

Forum Posts: 2434
Comment #20 by Eternalchaos72
Wednesday, October 17, 2012 @ 02:48:13 PM
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we need a major overhaul on the XMB, not the store. the new store is pish anyway, tried loadin the avatar section up today with very little success. scrap the new store, im reverted back to the old one now anyway hopefully were able to keep the old store. this will most likely be fixed by the time the yanks get it. PFFT

Forum Posts: 23
Comment #21 by the nightmare77
Wednesday, October 17, 2012 @ 02:49:01 PM
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i dont like the new one so im happy about this

Forum Posts: 1708
Comment #22 by AverySegaw
Wednesday, October 17, 2012 @ 02:59:17 PM
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I don't really see how it's 'copying' the Metro design on Xbox 360 when it only seems to have a passing resemblance. Everything on PS Store was already tiled, they just seemed to remove borders and change the coloring scheme. And reorganize a few options. "OH NOES IT R COPY XBAWKS!" Oh please.

@18 I don't see how you can say XMB sucks when it's the best UI on current consoles. Xbox 360's dashboard UI got more convoluted as they started including endless ads and literally making it harder to navigate. And Wii's UI could be organized a little better visually. The XMB is great, with everything organized into categories to do what UI's should do well - make it easy for you to get to what you want. The PS3's lack of RAM is what makes loading the XMB during playback total crap.

Forum Posts: 1088
Comment #23 by LionSquid
Wednesday, October 17, 2012 @ 03:00:44 PM
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Thanks for the free bugtesting Euro-bros.

Forum Posts: 103
Comment #24 by maur1c1o
Wednesday, October 17, 2012 @ 03:01:42 PM
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Typical these days releasing shit before all crease's are ironed out

Forum Posts: 26
Comment #25 by dementedlullaby
Wednesday, October 17, 2012 @ 04:21:34 PM
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The old store was fine I don't know why they had to redesign it. Now it almost looks like the XBL marketplace which is a cluster fuck.

*note* I haven't tried the new store yet as I'm NA. I am going by pics.

Forum Posts: 1113
Comment #26 by Banacheckfps
Wednesday, October 17, 2012 @ 04:29:12 PM
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I knew this was going to happen, i'am not being funny but the EU Store cannot add new games without mess something up. But i bet it's up and running by friday as there are quick at fixing things thank god.

Forum Posts: 2599
Comment #27 by juzam666
Wednesday, October 17, 2012 @ 04:49:20 PM
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Good god, wtf.

Forum Posts: 11
Comment #28 by timewarp
Wednesday, October 17, 2012 @ 05:34:11 PM
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I'm not surprised to be honest, I kind of figured something like this would happen

Forum Posts: 1266
Comment #29 by P_Pigly_Hogswine
Wednesday, October 17, 2012 @ 05:44:01 PM
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I just keep seeing the Xbox/Windows 8 design. It's an improvement on the existing PSN Store don't get me wrong, but you'd think they'd make it a feel a little more Playstation.

Forum Posts: 3438
Comment #30 by Yoda91192
Wednesday, October 17, 2012 @ 05:44:41 PM
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Lmfao, looks like they couldn't handle their new Xbox look xDDD

Forum Posts: 80
Comment #31 by treyman7
Wednesday, October 17, 2012 @ 05:55:02 PM
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Whats this about a new store?

Forum Posts: 151
Comment #32 by demoplay86
Wednesday, October 17, 2012 @ 06:21:46 PM
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It irritates me that Sony seem to put the US on a pedestal as if somehow thinking that there's more consumers there then.. ALL of Europe/Australasia/UK combined. Why is the only thing we get first ridden with bugs and shit. I can't add funds either.
I don't hate the new store but specifically searching for a certain game's DLC is difficult. It seems they expect you to go to the game and scroll all the way down to add-ons and search there. They've seemingly removed text search and don't seem to organize DLC by folder anymore.. which is stupid

Forum Posts: 21
Comment #33 by Naylord
Wednesday, October 17, 2012 @ 06:22:06 PM
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I don't like the look of the new store; it looks like the new trend of going towards things that look pretty but are less functional and I hate that trend.

Forum Posts: 364
Comment #34 by Catalyst08
Wednesday, October 17, 2012 @ 07:35:04 PM
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The current PS Store is lapsidaisical at best with numerous broken images and products not appearing as promised and avertised at the gaming community on update day.....regularly. Do SONY PSN Store employees actually take the time to sign-in and check their work on the Store weekly or or they too lazy, or not motivated effectively? Or is it more cost effective to wait for the inevitable free focus group feedback?

I don't expect the new store to address any of the long apparent issues.

It is a change taken on our behalf, that we will have to fall in love with.........
Primarily because we don't have much of a choice.

Forum Posts: 15
Comment #36 by Greatnessmax
Wednesday, October 17, 2012 @ 08:23:26 PM
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Forum Posts: 41
Comment #37 by Graywolffe
Wednesday, October 17, 2012 @ 10:35:54 PM
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Been a PS fan ever since SEGA died...Yeah, I even have a VITA with a 32GB memory card...Sad to say that SONY will be the next SEGA. This generation was plagued by them being (a) late to market & (b) overpriced. SONY is already touting that the PS4 will be 4K TV (over $10,000 tv) compatible. This will make them (a) late to market AGAIN & (b) overpriced AGAIN! 95% of this generations games were NOT upscaled to 1080P for the PS3 & the same will happen nextgen on SONY's last attempt to compete with the PS4. It hurts because ya'll know it's true...

Forum Posts: 228
Comment #38 by MrSP
Wednesday, October 17, 2012 @ 10:37:09 PM
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Oh, god. Tried out the new store... it's a serious downgrade. It's no faster than the old version, if not slower, three pages of ads before I can get to the New Releases options, they have *completely* forgotten to add folders, so now there's dozens of things from a half-dozen games that really deserve to be in folders spread all over the page, new stuff is at the *bottom* of the screen, when it should be up the top, I can't resize the icons anymore - the current sizes used to be the middle-sized option in the old store - and worst of all, they've gone and added banners that take up *half the goddamn screen*. Yeah, I get it, there's a sale, this is PSN Plus, whatever, now let me look at more than 2 rows of stuff.

Forum Posts: 6185
Comment #39 by joeyc138
Thursday, October 18, 2012 @ 12:00:11 AM
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Which is ironic because I never have any issues with the Xbox Live Marketplace and that's where Sony obviously got the idea for the stores new template.

Forum Posts: 460
Comment #40 by digiboy123
Thursday, October 18, 2012 @ 01:21:29 AM
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That's what it looks like? :| Meh. Looks like LIVE, sorta, to me. Totally unappealing.

Forum Posts: 138
Comment #41 by JROD0823
Thursday, October 18, 2012 @ 02:40:28 AM
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I vote for Europe to be the guinea pig for all new things from now on, this has worked out very well so far. Just in case something is lost in translation, I'm kidding guys.

Forum Posts: 432
Comment #43 by KG13
Thursday, October 18, 2012 @ 08:26:20 AM
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I was wondering where the new store was,live in the UK and never even got the update shame it was having teething problem's really looking forward too the new design, at least they took it back too the old store to fix it instead of leaving up and running.

Forum Posts: 63
Comment #44 by bentiancai
Thursday, October 18, 2012 @ 10:53:27 AM
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microsoft is laughing at sony's technician.

Forum Posts: 12289
Comment #45 by ShadowStar83x
Thursday, October 18, 2012 @ 12:11:59 PM
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Thought the new store was due October 23 in NA.

Forum Posts: 2348
Comment #46 by jqtaxpayer
Thursday, October 18, 2012 @ 01:56:08 PM
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This new store is shit on ice anyway -- not that the old one was so great, but it was better than this.

Agreed about the XMB needing an overhaul -- personally, I think the original 360 dashboard (i.e. the one at launch, before the Miis invaded) was the best UI I've ever seen on a console. Unfortunately, they traded beauty for bullshit, failed to get exclusives as good as PS3 and didn't have BluRay so here I am... but as much as I like the PS3, Sony is a terribly managed company that seems intent on destroying their own successes.

Forum Posts: 1072
Comment #47 by JuggernautClone
Thursday, October 18, 2012 @ 02:13:34 PM
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@37 The 260 can't do 1080p either, no console can. The only game system that currently go TRUE 1080p is the PC and that's it (well, maybe the Mac as well, but whatever).

And I highly doubt Sony would make the PS4 cost over $500 max, let alone 4 to 10 grand.

Forum Posts: 238
Comment #48 by ZACHSP8
Thursday, October 18, 2012 @ 02:34:28 PM
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@37 4k is the new HD and the TV's at the moment cost about 10 grand.

Samsung have made a 8k TV but thats a few years off of being in shops yet.

Forum Posts: 3
Comment #49 by Wolokowoh
Thursday, October 18, 2012 @ 04:09:05 PM
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@48 The problem is unless you get a really big TV, the 4K resolution is useless because human eyes wouldn't discern the difference. Unfortunately 1080p hasn't become standard for broadcast networks so 4k is way off in the future.

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