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UPLAY passport code not working


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The same thing happened to me on another game when I bought it while on holiday. The codes are region specific so if you buy the game in the UK and have a US account they won't work.

 

If that is not the case then contacting Ubisoft should help. They can check to see if the code has been used or if it has expired and either reassign it or give you a new one (provided that you can prove you bought it new).

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The same thing happened to me on another game when I bought it while on holiday. The codes are region specific so if you buy the game in the UK and have a US account they won't work.

 

If that is not the case then contacting Ubisoft should help. They can check to see if the code has been used or if it has expired and either reassign it or give you a new one (provided that you can prove you bought it new).

 

You are right, I redeemed the code using my UK account.

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